Sign-In

Your Cart

Zycoo CooCenter-S30 30 Agents Call Center
Zycoo CooCenter-S30 30 Agents Call Center
Zycoo CooCenter-S30 30 Agents Call Center
Zycoo CooCenter-S30 30 Agents Call Center

Zycoo CooCenter-S30 30 Agents Call Center

ZYCOO  
₦1,827,100

Free Shipping: To specific locations

Free 30-Day returns See Details




ABOUT COOCENTER-S30:

CooCenter-S30 is a 30 agents Call Center Appliance, provides call center, IP PBX, CRM applications, a high efficient solution for SMB to handle customer relationship management, and features as easy to implement, maintain and use

CooCenter-S30 comes with max. 8 x GSM or FXS lines or 2 x PRI ports. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. Greatly saves operation cost and improves productivity for business marketing, after-sales service, product promotion and communication management.

 

Features:

Call Center Features

  • Window Pop-up.                                 
  • Agent SIP login.
  • WebRTC Agent login.
  • ACD.
  • SmartDID.
  • Voicemail.
  • Call Queue.
  • Custom Worksheet.
  • Click-To-Dial.
  • Conference Call.
  • Auto Dial.
  • Satisfaction survey.
  • Statistic reportsCustomize CRM

  • Recording Playback.
  • Remote Agent login

   PBX Features

  • Caller ID
  • Video Call
  • Paging and Intercom
  • Smart DID
  • DISA
  • Multi-language
  • Voicemail to Email
  • IVR
  • Call Recording
  • Three-way Conference
  • Conference Call
  • Phone Provisioning
  • Blacklist
  • BLF

         Feature Codes

  • DDNS
  • DID
  • PIN Code Access
  • SIP Trunks
  • Forward/Park/Route/Transfer/Hold/Waiting
  • Codecs & Protocol
  • Audio Codecs: G.722, G.711 (a-law,u-law), G.729,G.726,GSM,Speex
  • Video Codecs: H.261, H.263, H.263+, H.264
  • Protocols: SIP (RFC3261), IAX2
  • DTMF:RFC2833,SIP INFO,In-band
  • System Capacity
  • 60 x SIP Extensions
  • Storage: 16GB On board EMMC +500GB Surveillance Hard Drive
  • 4GB DDR3L
  • External USB Storage (Max 1TB, Portable HDD requires using own PSU)
  • 30 Agents (WebRTC or SIP)
  • Network
  • IPV4 & IPV6
  • DHCP Server
  • Firewall
  • UDP/TCP/TLS
  • VLAN
  • IP Assignment(Static/DHCP/PPPoE)
  • VPN Client (L2TP / PPTP / Open VPN / N2N
  • Technical Specification
  • Hardware Specification
  • Intel Dual-core 2.41GHz CPU
  • 4GB DDR3L
  • 16GB on board EMMC
  • 2 x 1000Mbps Ethernet Ports
  • USB 3.0 + USB 2.0 (Extended Storage)
  • HDMI (High-definition Multimedia Interface)
  • 2 x Modules Slots
  • 500GB HDD
  • Power: AC 100~240v, 50/60A, 1.5A max
  • Environment
  • Working Temperature: 0 °C ~ 40 °C
  • Storage Temperature: -20 °C ~ 55 °C
  • Humidity: 5 ~ 95%Non-condensing

Related products